Wheelchair Access
Accessible vehicle support for riders who need ramps, securement, and extra boarding assistance.
Non-Emergency Medical Transportation
Your Trusted Partner in Non-Emergency Medical Transportation
Reliable, respectful rides for medical appointments, hospital discharges, therapy visits, senior care, and recurring healthcare transportation across the Twin Cities.
24/7
Ride coordination
$10
Per mile pricing
ADA
Accessible fleet
Ride assurance
Accessible vehicles, attentive drivers, and scheduling support for every trip.
Supportive transport, planned around people
Transportation built around comfort, dignity, and dependable care.
Medways helps patients, seniors, families, care coordinators, and discharge teams move safely between home, care facilities, and medical appointments.
Scheduled Rides
Pre-planned pickups for appointments, therapy, dialysis, outpatient visits, and recurring care.
Private & Secure
Respectful, non-shared rides with attentive drivers and clear communication from pickup to drop-off.
Why choose us
Practical support for the rides that matter.
Every Medways ride is built around a simple promise: arrive prepared, communicate clearly, and treat every rider with patience and respect.
Compassion
Reliability
Safety
Accessibility
Professionalism
Flexibility
NewSchedule rides effortlessly with our support team
Coordinated transportation to support your health at every stage.
The Medways approach
A calm, coordinated ride experience from scheduling to arrival.
Our process is designed to reduce uncertainty for riders, families, and care teams.
Step 1
Plan the ride
We confirm pickup location, appointment time, mobility needs, escort details, and destination instructions.
Step 2
Arrive prepared
Drivers arrive with the right vehicle, assist with boarding, and keep riders comfortable throughout the trip.
Step 3
Coordinate safely
We support clear communication for family members, facilities, discharge teams, and recurring appointments.
Testimonials
Families and riders trust Medways for calm, consistent transport.
★★★★★
"Medways made my mother's weekly appointments so much easier. The driver was patient, kind, and on time every single trip."
Angela R.
Family caregiver
★★★★★
"Our discharge pickup was coordinated smoothly. They understood mobility needs and treated my father with real dignity."
Marcus T.
Patient family member
★★★★★
"The recurring transport has been dependable and easy to schedule. It has taken a lot of stress off our care routine."
Janet M.
Recurring rider
Helpful articles
Clear guidance for medical transportation planning.
NEMT guide
How to Prepare for a Non-Emergency Medical Ride
A simple checklist for appointment times, mobility equipment, escort details, and pickup coordination.
NEMT guide
Why Wheelchair-Accessible Transport Matters
Accessible rides help people keep appointments while protecting comfort, dignity, and safety.
NEMT guide
Planning Recurring Transportation for Care
How families and facilities can create reliable weekly routes for ongoing medical needs.
Coordinate a dependable medical ride today.
Tell us where you are going, when you need to arrive, and what assistance will make the ride comfortable.